In the EDR platform when I attempt to add an email notification to alerts using the cog in the top right I get a generic error saying “Unable to add email!”
Is anyone else getting this error?
hi @Brains93
have you retried adding the email after relogin to portal with history clear , if you are facing the issue again , request you to drop email to support@xcitium.com along with all screenshots and details and our backend team will investigate the same from their side
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Hi, Thanks that worked. There still seems to be an issue with alerts not triggering an email but I have emailed the support line you mentioned.
Thanks for the help 