Event Logs Greyed out

Help & Support
1

Hello,

I’m newbie with OpenEdr.
I installed the agent on a workstation.
On the portal, when I select ‘Remote Tools’, Event logs is greyed out.
According to the message, I should upgrade CC agent but I’m already running the last version…

Does the event logs contains all the URL visited by the user ??

Regards,

HA

2

Hi @HA13029

Could you please share the screenshots , device name and other details to us to our email address support@xcitium.com to investigate on the same.