Issues with setup, hanging on "please wait till provsioning is completed"

AS the titles says ive been trying to get my account going since last night, even tried an alternate email, but it wont get passed the provisioning stage, its just stuck there.
Is there something amiss i need to know about or?
How do i get passed this to begin using the platform?

My apologies for the inconvenience! I just walked through the process myself and it took around 17 seconds for the environment to provision so it’s odd you’re experiencing this issue. I’d be more than happy to hop on a call with you to get you up and running. If you’d like to send me an email at tim.bandos@xcitium.com we can arrange something as soon as possible to get you going.

Tim
Thank you for the quick response, i have sent you an email with my contact info, please let me know if it doesnt get to you.

Sending MS teams link now to chat! Thanks!!

this should have been fixed, let us know if you still have.

For everyone, let us know if you have any hangs like this during provisioning.