I have installed the edr agent on the endpoint and did all the set up on the platform. Needed to test it by downloading multiple eicar test files, however the edr does not detect the file. No alert fired or displayed. I saw that this was reported in 2024 l, however the guide shared does not solve the issue. It is also hard to follow as this does not tally with the current platform. I will appreciate some pointers to get this work.
hi @onyi , just to confirm, are you using OpenEDR Platform? If so, could you please share your use case:
- file hash that you used to test
- OpenEDR alert configuration
We will then be able to analyze the issue and get back to you as soon as possible.
Thank you for your cooperation.
Best,
OpenEDR team