Running Procedure "Get the browser history" failed on device

Hi all,

I tried to run the procedure “Get the browser history” on agent (Win10 with latest CC agent) and it fails with the following message:

Traceback (most recent call last):
File “”, line 94, in
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 154, in urlopen
return opener.open(url, data, timeout)
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 437, in open
response = meth(req, response)
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 550, in http_response
‘http’, request, response, code, msg, hdrs)
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 475, in error
return self._call_chain(*args)
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 409, in _call_chain
result = func(*args)
File “C:\Program Files (x86)\COMODO\Endpoint Manager\lib\urllib2.py”, line 558, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
urllib2.HTTPError: HTTP Error 403: Forbidden

Any idea ??

Regards,

HA

Hi @HA13029

Could you please drop an email to our support@xcitium.com along with error screenshots to investigate on the same