Using Cloud Console Locally and Agent Connectivity

Hello everyone,

I’m seeking some clarity on a couple of topics related to cloud console usage and agent connectivity. I hope someone can help me understand the following:

  1. Using Cloud Console Locally:
    Is it possible to use the console designed for cloud environments locally? For instance, if a company prefers not to use the cloud console and wants to operate it within their local infrastructure, can this be achieved? What are the steps or requirements for this setup?
  2. Agent Connectivity Issues:
    What happens if an agent loses its internet connection? Will the agent still be able to communicate and function properly? If not, what measures can be taken to ensure minimal disruption in such scenarios?

Thank you in advance for your assistance!

hi @Maze ,

1- Open EDR Cloud console cannot be run locally (on-premise), however, you may deploy your own instance where you will have to do the configuration and deploy rules for EDR. Here is how you can deploy your own instance.

2- Open EDR Cloud console has monitoring capability for such cases. You may configure ping monitor such that it detects if a device is offline more than x minutes, it creates an alert so that you can check what is happening.

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Thank you so much for your detailed response!

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